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What comes to mind when you consider the word loyalty? What about your clients? Do you feel your clients are the most loyal, or do they come through your door once or twice never to return again? Regardless of your answer, it's time for a loyalty to program, and we are here to help!

In an industry where the latest insta trends are king, it’s no surprise that things in the hair and beauty world move fast. But unlike those frosted tips that you probably regretted two weeks later, this is one change you’ll be glad you made!

The story goes like this: Your client walks in and sits down in the chair you’ve prepped for them. You make causal chit-chat as you cape them up. Then, they whip out their phone. You brace yourself as they bring up a photo they found on the ‘Gram or Pinterest and you feel your heart instantly sink.

Stephen Arrizza knows a thing or two about running a salon. Together with Co-owner Mandy Mattiske, Arrizza has launched Basin Education in a bid to share their knowledge with businesses across the country. Read on to discover Arrizza's secret to salon success.

Our latest salon software release, Cloud Reporting, is here to help turn your 100’s to 1000’s, quick-smart. And while there are plenty of reasons to love this lil sweet sensation, we have just a few we’d like to sprinkle your way.

People always bang on about knowing your numbers, but what the heck does that actually mean? Spending hours combing through spreadsheets? Yeah, no thanks. For those of you sitting there with your fingers and toes crossed, longing for a more visual way to check your numbers, Shortcuts is going to act like Willy Wonka and grant your biggest wish…

‘Hey Google! What’s the weather like tomorrow?’ ‘Hey Google! Book me a facial on Saturday.’ We’re no stranger to the idea of people casually calling out to Google to ask it a question. But what about booking a hair or beauty appointment? Well, imagine no more…

So we’ve got some news for you that has us doing cartwheels… Our fast-friends at Google and our Shortcuts team have been cooking up something delicious for your business for a while now and we’re finally ready to spill the beans for you. Shortcuts and Google are excited to announce the launch of...

By definition, a holiday hangover is the period after a holiday where reality has set in, but you’re still dreaming of piña coladas on the beach. Yes, it’s a harsh realisation, but together with your salon software, we can kick this holiday hangover with a magic cure.

Howdy 2019 – what have you got in store for us? 2018 was the year of royal weddings, the Kardashian clan growing by three, and Mark Zuckerberg having a rough time. More importantly we hope that 2018 was an amazing year for you and your business, but if it could have been better, this blog is for you! Because a new year means new beginnings and new chances to zen out and refocus. And we’re in it together #naw.

Like any moreish Chrissy pudding served by nan (which took her literally weeks to make, mind you) prepping for the silly season in your business takes time and it’s not always easy. When things start to get frantic in December thanks to all the end-of-year parties your clients are attending and holidays they’re jetting off to, you need salon software tools that make your day flow as smoothly as custard over nan’s pudding.

We know how busy you are, and how even busier you get towards the pointy end of the year, that’s why we wanted to help take a little stress off you. We have created a list of ideas of what you can do for Black Friday this holiday season so you don’t have to!

As salon, spa or barber shop managers, you would be no stranger to Christmas craziness. No doubt your salon Appointment Book is feeling the pressure too – already packed to the rafters with clients all vying for a few hours of your tender, loving attention and wicked skills. Now it's time to sell!

You can top up their champagne glass and throw in a free head rub as often as you want, but sometimes your guests are looking for more than a few instant perks to win their long-term affection. This is where your loyalty program comes in.

Read on as Shortcuts South Australian Sales Manager, Joan, explains why you should burn the salon appointment book once and for all!

Yes it’s true, we can’t stop raving about the digital wizardry that is Google Ads. Done right, Google Ads can work so well they almost seem like a magic trick – but in fact, it’s all 100% based on science. Read on to learn why the mystical art of Google Ads will work like a charm to conjure up new clients before your very eyes.

'Stylists are not salespeople!' The timeless statement that every salon owner has either heard, muttered to others, and most of the time, come to accept. The reality is there is a little salesperson in each of us. So how can you bring out the sales person in your staff?

Like any business owner worth their salt, you’ve probably heard of the term “SEO”. What you might not be so familiar is exactly what’s actually involved in search engine optimisation, and why it’s fast becoming the number one marketing tool for your salon. spa or barber shop.