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We’re not the only ones crushing hard on our latest feature! Let’s be honest, there’s so much to love about the Cloud Appointment Book it’s almost impossible to narrow it down… But after a lot of deliberation we’ve created a shortlist.

Cloud tech in general is shrouded in mystery and there are plenty of myths that have been making their way along the grapevine. We’re going to throw these myths off their throne and chat about why cloud tech is actually so important to your business.

Introverts and extroverts - they’re extremes of two fundamental personality types, where in reality most people fall somewhere in between the two on the scale. So let’s clear up this myth and find out why you need both introverts and extroverts in your team, and how they can work in harmony in your salon, spa or barber business.

Instagram’s new arrival is IGTV – an app that allows you to upload and watch long-form videos. These videos can be posted by anyone, from businesses, to your bestie, influencers, celebs, or any average Joe. And your salon, spa or barber business can totally leverage its power.

What was once an enigmatic buzzword has now taken the world by storm – pun intended. The cloud may seem like a big mystery floating over our heads, but the idea isn’t as complex as you may think.

Entitled, lazy, glued to their phones – millennials in the workplace get a bad rap. But how much of this criticism is justified and how much is just older generations struggling to understand the new wave of employees?

This nifty feature is nothing new to Shortcuts, but it is one punchy little sucker for your business. There are so many pros to it that we’re just busting to tell you! Care to take a guess at what it is? Read on to find out.

Increasingly, forward-thinking businesses determined to overtake standards set by hospitality are introducing upfront payments to guarantee their clients a rapid and smooth close to their visit. Yet speed of departure is just one of four reasons why it’s high time you were upfront with your clients.

It’s your worst nightmare: a no-show. Shudder. They cost money, waste precious time, and means that other clients miss out on their preferred appointment slot for nothing. Wouldn’t it be super if you could eliminate flaky clients forever?

Whether you’re literally catching some Zzz’s or kicking back on the couch having some wine-time, there are ways you can still generate interest in your salon, spa or barber business, book clients in for appointments, and ultimately make that sweet, sweet cashola.

Do you want to grow your business, attract more clients, and make more moolah? Duh – of course you do! But how well do you know how your salon, spa or barber business is performing? Can you recall last week’s KPIs on the fly? If not, do you think you could spot a downward trend and tackle it before it runs away on you? Maybe not.

“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success.

With Valentine’s Day right around the corner, we’re sure you have your promotions prepped and ready for the send button. But have you turned your attention to your clients and staff?

Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style?

No matter how swiftly 2017 disappeared, one thing is for certain: we were busy bees releasing a whole lot of new goodies including a shiny new website and a bunch of features to help your salon, spa or barber business work smarter, not harder.

2017 was a big year. The unicorn hair fad swept through salons. Salt Bae graced us with his presence. Prince Harry took himself off the market. It was a roller coaster ride of a year, really. But one thing that shone through for us was the number of game-changing tech tools that had us shouting, “Thank you, 2017!” We’ve wrangled up the best of the best that will help your salon, spa or barber business work smarter, not harder. Plann Plann is an awesome tool if you’re short on time and want a gorgeous Insta feed. It features super easy drag ‘n’ drop functionality and lets you plan out your Instagram posts and Stories to make sure your new content is going to gel with your existing content. After all, you want that picture-perfect profile will help you draw in potential clients! In 2017, Plann stepped up their game by adding some awesome analytics and performance features. It lets you know the best time to post, which colour palettes work for you, your highest performing hashtags, and overall performance metrics. Mmm, so much juicy data. Instagram Stories Insta Stories ephemeral…

As 2017 draws to a close, we wanted to shine a light on a few familiar faces here at Shortcuts. Grab a cuppa, settle in, and get to know our Shorties’ ride or die 2017 moments, and what they have their sights set on in 2018.

The holidays are coming. First comes Halloween, then Hanukkah, Christmas and, before you know it, we will all be counting down as the ball drops into the New Year. But let’s talk about everyone’s favorite day mixed in amongst the festive season: Black Friday.