Shortcuts Status

Reserve with Google

Date: Wednesday 17th November

We are currently aware of an issue with the Reserve with Google service. Google have been notified of the problem and we are waiting on an update

Planned Maintenance – Data Warehouse

2021-11-8  08:05 AEST – Maintenance succesfully complete

Date: Monday 8th November
Maintenance Window: 7AM – 8AM AEST (up to 1 hour)
Outage: No service outage expected
Platforms: Fusion, Live, Cloud Reporting
Impact: Normal use can continue with limited performance degragration, some operations will be queued (see below).

We are increasing the capacity and performance of our Data Warehouse for our Cloud and Live Reporting customers.

During the maintenance window only, the following behaviour can be expected:

  • Marketing messages, including automatic messages, will be queued for sending once maintenance is complete
  • Cloud Reporting and Shortcuts Live Reporting dashboards may appear intermittent, or take longer to load than usual
  • Clients created will not appear in global client search until after maintenance
  • Fusion users – if you can’t find a client, try searching by name

Need help? search our support documents

Explore our blog



Get started with your Instagram and Facebook booking button

November 30, 2021
Join our online class featuring one of our educators, Jonny, to find out what's new in Shortcuts 8.1 and ShortcutsPay Terminal and how it can help you transform your business by making operations smoother and easier than ever before, boosting your bookings, banishing no-shows, and cutting your to-do list in half!

30 call to actions to promote your Facebook & Instagram booking buttons

November 23, 2021
So, you’ve heard the news... we’ve FINALLY been able to give you booking buttons for your Facebook and Instagram profiles! Happy dance please everyone 💃 Here's all the call to actions you can use to promote your new booking button!

Guide to reopening your salon

September 16, 2021
Hard times bring out the best and worst in humankind. As lockdowns grip the majority of Australia and New Zealand, civil unrest erupts in Afghanistan, and wild weather rips through Turkey and other parts of the EU – so many of us are feeling down in the dumps. And when you’re in a negative head space, that can seep through to every conversation and interaction you have with others.