2020 – what a year, right? With restrictions now easing in Victoria (happy dance for face-mask free treatments!) and the rest of Australia and New Zealand gearing up for the holidays, word on the street from our clients is that “every week is a Christmas week from now until the new year”. What that means for businesses is a chock-a-block appointment book, constantly crowded front desks and a roster that looks like a who’s-who of your team zoo – everyone on, all the time.
Clea HarbisonNovember 17, 2020