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Re-opening checklist: What to do when you're ready to open

Have you just received the best news a business could ask for during this pandemic? If you’re ready to re-open your doors after a lockdown period, here’s a checklist of all the things you’ll need to do in shortcuts to get your business back up and running.

Send a targeted campaign to clients with an appointment booked within a specific date range

Coming out of lockdown and want to send a targeted campaign to those clients who had an appointment booked for the months you were stuck in lockdown? Watch this quick video to learn how to send them a marketing blast and encourage them to rebook ASAP!

Enable online bookings & SMS Confirmations

If you’re getting ready to re-open your doors, one of the first things you’ll need to do is re-enable online booking and automated SMS Confirmations if you turned them off. While this video is aimed at helping you disable these functions, it will show you the buttons you need to turn them back on.

Change your SMS confirmation message

If you changed your SMS confirmation message for the lockdown period, it’s time to change it back to your usual confirmation message. Watch this video to learn how!

Add a sanitation block to appointments

Don’t forget to add time to each appointment to allow for the necessary cleaning before your next client. Watch this quick video to learn how to add a cleaning block to your appointments.

Contact your clients

There’s a few ways you can contact your clients in Shortcuts! Whether you want to send an SMS or email, send a targeted campaign, or reach out to your whole database – Shortcuts can help you do it all! Learn how in the quick videos below.



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Send an SMS

Here are the different ways you can send an SMS to your clients with Shortcuts. We have a few ready to use SMS templates which you can use as well!

Send a blast to your database

Watch and learn how to use Shortcuts Marketing to send an email or SMS blast to your database.

Create a Targeted Group

Whether you want to market to no-shows or clients you haven’t seen in a while, watch and learn how to create a targeted group of clients to communicate with.

Send a targeted email

Once you’ve created a targeted list (see previous video) here’s how to send them an email.

Send a targeted SMS

Once you’ve created a targeted list (see video above) here’s how to send them an SMS.

Update your social media

Last, but certainly not least, is to make sure you update your social media followers by adding a post notifying them you will be closing and any other messages you want to communicate. We’ve created a bunch of ready to go social media posts for you to use. Click the link below to view and download now!

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