COVID-19 SMS Templates

Here are a few SMS templates which you can copy and paste into Shortcuts to communicate some important messages about COVID-19 and your business which you may need. Don’t forget to check your character limits before sending your message!

TIP: you can include a shortened version of any webpage you want to link to simply by visiting https://bitly.com/, entering your webpage URL, and clicking “shorten”. Hey presto, you have a tiny URL!

UPDATED – NEW SMS TEMPLATES:

Appointment confirmation – new regulations:

Your booking at {short bus name} is confirmed! Please read in relation to new COVID-19 rules and regulations: {tinyurl}. Call {bus phone} for more info.

Appointment confirmation – specific request:

Your booking at {short bus name} is confirmed! If you find you are feeling unwell or unable to attend, please call {bus phone} to reschedule.

Appointment confirmation – pre-visit survey:

Your booking at {short bus name} is confirmed! In line with gov. regulations, please fill out prior to visit: {tinyurl}. Call {bus phone} for more info.

Appointment reminder:

{short bus name} confirming your visit <APPOINT_TIME> <APPOINT_DATE>. Reply Y to confirm or {bus phone} to reschedule. Visit {tinyurl} for important COVID19 information.

Changing Business Hours:

We have made some changes to our open hours at {short bus name} in response to the COVID19 outbreak. From today, our salon will be open from {hours}.

Card Only:

For the safety of our clients and staff, we will not be accepting cash payments at {short bus name}. Thanks for your cooperation.

Temporary closure:

We are sadly temporarily closing {short bus name} due to the impact of COVID19. Our last day will be {date}. Please visit {tinyurl} for more information.

Promote online gift cards to clients:

Treat yourself to the gift that keeps on giving – an online gift card! Redeemable at your next appointment with us! Visit our website to buy: [insert tiny url]

Promote online gift cards for clients’ loved ones:

Is your loved one struggling during lockdown? Brighten their day with an instant online gift card – simply visit our website to buy: [insert tiny url]

Promote your online shop:

Are you in lockdown and running low on your fave {short bus name} products? Restock today from our online shop! {short link}

In need of a little pampering? Fix that [#isoskin / maskne / dull ‘do] with {short bus name} at home offering – shop today {short link}

Dying to get back in that salon chair? Us too! Get your {short bus name} fix and shop our bestselling products online today {short link}

Run a lockdown survival tips campaign:

Are you in lockdown and running out of things to do? You’re in luck – we’re sharing our tricks over at {short link}. Learn from the experts! (That’s us) 😉

In need of a little pampering? Fix that [#isoskin / maskne / dull ‘do] with secrets from our stylists – and beat that lockdown boredom. {short link}

Keen for a little lockdown DIY? Don’t mess it up – get tips from our team {short link}

Send a once off Shortcuts Marketing SMS

Learn how to send a once off SMS to your clients using Shortcuts Marketing. Don’t forget to use the template supplied in the communication kit above!

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Send a targeted Shortcuts Marketing SMS

Learn how to send an SMS to a targeted list of your clients using Shortcuts Marketing. Don’t forget to use the template supplied in the communication kit above!

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