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Survive and Thrive

Shortcuts have created a COVID-19 Survive & Thrive solution to help you build business resilience, manage lockdown periods, refill your appointment books when you’re open, and get you back to your pre-pandemic glory!


The Survive & Thrive with Shortcuts solution includes a Resource Hub filled with lots of great tips AND a Communication Kit filled with email, SMS, and social media templates for you to communicate essential messages to your clients. You can also learn about a BUNCH of features to help you on your way.

Oh, and did we mention we’re launching some BRAND SPANKING NEW features?

Uh-huh, say hello to Pre-Arrival Messages and Once-off SMS capabilities and templates so you can up your SMS game! Scroll on to learn more 😉.

Pre-Arrival Messages

Keep your guests in the loop! We’ve added a tool in Shortcuts Marketing that allows you to schedule emails or SMS to be automatically sent to your clients before their appointment.

Whether you want to remind them to wait outside the salon when they arrive for their appointment or cancel if they are feeling unwell, you can set it up in a flash. Once set up, the messages will run automatically for all new appointments to be scheduled after this point, meaning you can rest assured your new bookings are getting all the information they need before they arrive.

Once-off Messages

You asked and we listened. You can now create SMS templates for messages you need to send regularly, and your team can send them to clients directly from the Cloud Appointment Book!

Resource Hub

Keep up to date with all the latest about COVID-19 in the industry, and how it relates to your business. Visit our Resource Hub for ideas, information, and inspiration for temporarily closing or re-opening your business.

Communication Kit

We’ve put together a kit of email and SMS templates, copy, images, and social posts to help you communicate to your clients any updates you may have about closing or re-opening your business.

Online Gift Cards

Shortcuts is making gifting simple for your clients by selling online gift cards direct from your website, while bringing in much needed revenue for your business!

Online gift cards will let your gifts be hair-shaped and not pear-shaped. We hope this nifty little feature blows you away!


We’ve got a way to help you quickly and easily build a Shopify shop using your existing stock set up in Shortcuts. That means you can sell your retail stock online, even while you’re closed!

Online Booking + Upfront Payments

In the recovery from COVID-19, meet your salon’s new best friends… Online Booking and Upfront Payments! They’ll help you fill your appointment book, quick smart, and ensure you have zero no-shows when you’re ready to re-open your doors!

Rewards Club

This little-known feature will help your business make sales even when your doors are closed. It’s all about targeting your top highest paying, most loyal clients to help you drive revenue during these unstable times.

Want to learn more? Get in touch!

Want to learn more about how we’re helping salons, spas and barbershops through COVID-19? Complete the form below and one of our helpful team members will be in touch!