Increasingly, forward-thinking businesses determined to overtake standards set by hospitality are introducing upfront payments to guarantee their clients a rapid and smooth close to their visit. Yet speed of departure is just one of four reasons why it’s high time you were upfront with your clients. Read More

It’s your worst nightmare: a no-show. Shudder. They cost money, waste precious time, and means that other clients miss out on their preferred appointment slot for nothing. Wouldn’t it be super if you could eliminate flaky clients forever? Read More

Whether you’re literally catching some Zzz’s or kicking back on the couch having some wine-time, there are ways you can still generate interest in your salon, spa or barber business, book clients in for appointments, and ultimately make that sweet, sweet cashola. Read More

Do you shake in your boots when thinking about your business numbers? In this FREE webinar, we’ll chat about how you can learn to love and know your numbers and discuss everyone’s favourite topic: money! Read More

Do you want to grow your business, attract more clients, and make more moolah? Duh – of course you do! But how well do you know how your salon, spa or barber business is performing? Can you recall last week’s KPIs on the fly? If not, do you think you could spot a downward trend and tackle it before it runs away on you? Maybe not. Read More