Shortcuts education policy
At Shortcuts, we are committed to providing you with the best possible training experience.
If you need to cancel a session with your Shortcuts Coach, we ask that you provide at least five days' notice.
If you need to cancel within five days of your scheduled session, the following fees and charges apply:
- More than 5 business days notice – no charges apply
- 2-5 business days notice – 25% charge applies
- 24 - 48 hours notice – 50% charge applies
- Less than 24 hours notice – 100% charge applies.
This percentage charge is based on the amount of hours of training that has been booked.
For example, if you have booked one hour of training, and you cancel within 24-48 business hours, you will be charged for 1/2 an hour of training.