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Testimonials
See what Shortcuts clients from all over the world are saying about our award winning software below.
| "The after sales support provided by Shortcuts is the guarantee you'll make the most of your investment." |
| Peter Francis, Abaché Hair & Body |
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| "Client loyalty programs are part of today's society. Our 'Frequent Client Program' needed Shortcuts as the flexible software to run this for us" |
| Anthony & Susa Wynne-Hoelscher, Wynne-Hoelscher Academy |
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| "Along with so many other useful features, Shortcuts allows us client tracking for demographic, promotional and marketing purposes at the touch of a screen... Literally!" |
| Rob Hastie, shibui |
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| "The benefits of Shortcuts far outweigh the cost. It's definitely one of the hardest workers in our salon (besides me of course!)." |
| Todd Arndt, Vogue Nationale |
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| "What I love is Shortcuts ease of use. The staff love it. It's visual, flexible & gives a professional image to clients... not to mention the excellent marketing features." |
| Tricia Hicks, Hair Artistique |
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| "If you are serious about your business I recommend Shortcuts." |
| Alfredo Santo, Tremayne Salon |
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| "After researching the market for software, we decided on Shortcuts. We were very impressed with the user friendly layout, touchscreen technology, reporting & the exceptional support & backup." |
| Michael Ackerie, Stefan |
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| "After considering several alternatives, we recognised that Shortcuts would be ideal for our appointment-based salons because of the excellent quality of its management systems for appointments, operations and customer tracking. It has become the ideal technology for all of Opal’s brands." |
| Don Stone President, Opal Concepts, Inc. USA |
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| "We needed a computer system that would take the strain of managing everyday processes such as accounts, stock control, marketing and staff scheduling. It has taken us seven years to find that system. Once we found Shortcuts, there was no stopping us." |
| Stephen & Lisa Stavrou Stephs, Birmingham, UK |
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| "With a salon of 6 staff we save a minium of $120 per week using the SMS Confirmation Manager. We are open 5 days a week and it would take between 45mins - 1½ hours a day to call and confirm all appointments for the next day. It now only takes us 5 minutes a day!" |
| Kylie Pocknal, Utopia Hair |
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| "The new SMS confirmation upgrade is the greatest time saver for both our staff and clients. With our client’s lifestyles becoming busier, SMS confirmations ensure our clients receive their confirmations without being interrupted, and we are saving time by it directly updating our system, no more double handling." |
| Brad Rixon, Rixon Hair |
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| "Shortcuts was our obvious choice... A professional system for a professional salon." |
| Benni Tognini, Tognini’s |
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| "When needing to incorporate a computerised business management system, we conducted an exhaustive search trialling programs from the U.K, the U.S.A and Canada. Now, for almost a decade, Shortcuts has played an integral role in the growth of our company, maturing over time and providing us with the essential tools for our everyday operations. Shortcuts is our 'silent partner'." |
| John Hall-Kenney, Vanity Beauty Therapy |
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| "Shortcuts is a cost effective and highly efficient way of tracking everything in your business, information that used to take hours to collate is available instantly, the integration of Shortcuts into the salon was completely painless too." |
| Greg Murrell, Ryder Salon |
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| "Since changing to Shortcuts from a competing product about 4 years ago - may I say that there is no comparison - we have grown in leaps and bounds. My staff think it is fun to use and even the clients comment all the time! As far as my overall quality of life is concerned I have much more free time thanks to Shortcuts." |
| Dee Salmas, Vesvian |
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| "Shortcuts has allowed us to significantly improve the service to our clients - the Appointment Book especially has really helped us to be more accurate. Shortcuts is a powerful tool in our business that can be used by everyone in the salon from the boss to the apprentice." |
| Mark Jagger, Jagged Hair |
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| "We installed Shortcuts into our beauty salon 17 months ago and it has truly been fantastic. It is such a user friendly system even the complete novice is capable of using it. The Marketing menu on the Shortcuts system is brilliant - I recommend the Shortcuts system to any business big or small. I have come to depend on the availability and ‘easiness’ of information at the press of a button." |
| Michelle Eyles, Ella Bache |
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| "If you are serious about running your salon as a business, you need to invest in the best. That’s why we chose Shortcuts, it has provided The Colour Room with the ultimate Hairdressers Business Tool." |
| Sean & James Tetlow, The Colour Room Stockport, Cheshire |
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| "After installing Shortcuts in our Hair & Beauty salon, we found the simplicity of the system to be the key, especially for new members of the team. The information the system has been able to provide has been fantastic, available instantly. The managerial reports have supplied my manager with limitless amounts of information. The Shortcuts software helps me provide a truly professional environment for our clients and staff alike, which is now expected." |
| Tony Smith, Smithies Hair & Beauty Merseyside |
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| "Shortcuts has made life easier by cutting down on the workload and giving us a more professional appearance. We now spend our time concentrating on more important issues of everyday salon running." |
| Lisa & Nick Tedd, Bliss Hairdressing Loughborough |
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| "It has made salon life much easier. There is more time to manage staff and take proper care of our clients." |
| Sally Tennant, Westrow Wetherby |
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| "One look at Shortcuts and we knew it was for us. Our clientele is male only and they expect an efficient quality service and Shortcuts helps us to provide this. The training and support has been superb." |
| Benjamin Huthwaite, Benjamin Huthwaite Mens Hairdressing Liverpool |
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| "We needed a modern, stylish Point of Sale system that would integrate with our Head Office requirements for reporting, payroll, marketing and accounts; Shortcuts provides the right solution." |
| Corinne Barker, Francesco Group Midlands |
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| "Shortcuts makes it much easier to keep track of each day’s appointments and our banking is now more efficient. Keeping all our client information together ensures paperwork is limited and no separate files are needed. Installing the computer has definitely given us time to spend with our clients." |
| Simone Spencer, Westrow Harrogate |
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| "My biggest fear of a computerised appointment system was made remarkably easy and quick to get into by Shortcuts. I installed Shortcuts in our first salon (Lloyds ) nearly four years ago and shopped around when opening Colour Lounge. We upgraded our old system and went with Shortcuts again as the back up, friendly service and instant support we have constantly received, I believe, is second to none. They have become part of our team! Quite simply every good computer system will work effectively for you if given the right information, but it's 'beyond the product that makes the difference." |
| Lesley, The Colour Lounge Hull |
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| "I have recently upgraded to Shortcuts, and have noticed a significant improvement in the service levels we can now offer our clients." |
| Nicky Oliver, Nicky Oliver Hairdressing Manchester |
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"Having worked in a salon that turned over in excess of 450 clients per week using a manual based system, running a computerised system from day one in my own salon has saved me hours and hours of frustration. We now have a clean desk to work on no loose pieces of paper and no more lost client records. The system is easy to use and I love it. My staff find it easy to use and they would be lost without it.
At the end of the week I print out a report that tells me the staff's commission and all I need to do is write out the cheques. This feature alone saves me at least two hours per week.
I can go home and enjoy myself......" |
| Ben, HOB, London |
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| "I was on a course at another salon when I spotted Shortcuts, I knew straight away I needed it for my salon, within three weeks of seeing it we were using it in the salon. The system is great. At first some of my staff were a bit apprehensive to using it, but with training we received from Shortcuts it has been so easy to use and has made my life a lot easier, especially when it comes to wages and commissions. The reports that Shortcuts produces are so easy to generate and use. The staff are always motivated as they can see exactly what level of business they are achieving." |
| Debbie Holmes, Deb N Hair Lancashire |
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| "We have used a computer system in the salon for a number of years now, but since we installed Shortcuts we really have evolved. It has so much to offer, the stock control of the salon has improved, we now just print off a stock order sheet from the system for each supplier. This saves so much time in counting stock and we never forget about items that sell out quickly. Shortcuts has definitely put us ahead of everyone and made us a benchmark for other salons in the area." |
| Paul Psaila, Hair 11 Manchester |
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| "Our salon is running so effectively and efficiently its scary! The SMS facility has genuinely surprised and impressed our clients, it has helped our business to reach higher levels of service in this very competitive market, and demonstrates the professionalism of the salon to our customers." |
| Mike Blake, Blakes The Art of Hair Derbyshire |
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| "By pressing one button, we can now confirm all our client’s appointments with a text message. We are saving between 30 and 45 minutes a day and also dramatically decreasing missed appointments. The reports have been really easy to access and provide the information I need. The support from MJB has been superb." |
| Nichola Wilkinson, Serenity Health & Beauty Cheshire |
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| "Starting a new franchise chain presents its own set of unique challenges. We required a solution that was reliable and accurate, yet flexible enough to provide us with benchmarking information, ensuring franchisees can achieve their maximum potential.
From an accounting and marketing point of view, the information we have at the head office and franchisee level is our point of difference over competitors.
Enterprise came to our rescue for our Paintbox nail kiosks, and was the only choice for our CACI clinics which required more sophisticated features. We can now not operate without Shortcuts and franchisees are continually impressed with the ease of use and flexibility." |
| David Robinson, Paintbox & CACI Group, New Zealand |
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| "At Francesco Group we are currently implementing Shortcuts Enterprise into all of our 29 salons and two Academies. The benefits are immediate in terms of salon business and from a marketing and head office perspective - it has provided us with up to the minute data at the touch of a button." |
| Ben Dellicompagni, Francesco Group, UK |
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| "The power of information within Shortcuts has enabled us to increase business efficiency and form long lasting relationships with our clients. Forecasting, marketing and employee incentive programs are made easier with Shortcuts reports. Inventory control and ordering is now almost effortless, removing manual systems and procedures.
Behind the software is the support team, which for a new user of salon software, is critical. The helpdesk team is available when we need them, and are always courteous and patient. Shortcuts Enterprise makes a busy day more manageable." |
| Robin Forbes, haircolorxperts, USA |
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| "We chose Shortcuts based on its ability to integrate our individual sites, providing invaluable consolidated information upon which we are able to rely on and base our commercial and marketing decisions. We are very happy with our choice, Shortcuts is more than our software provider they are partners in our business operations." |
| Eva Batzogiannis, Aveda, Australia |
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| "Shortcuts is on to a winner with the Online Academy. The online lessons cater to a range of learning styles, and have clearly been designed by industry experts." |
Nicole Cooper
Career Advisor and Director
Headmasters Wynne-Hoelscher Academy |
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| "Having been a Shortcuts partner for many years, we are excited by the establishment of the Online Academy. With an increasing number of salons using computer technology, I see it as Pivots Point’s responsibility to ensure graduates have a global skill set. The online lessons teach these fundamental skills required in the workplace, providing graduates with business skills, an integral part of the Pivot Point philosophy." |
Ruth Browne,
General Manager Pivot Point Hair Design College |
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| "In my role consulting with industry in the review and rewriting of the National Hairdressing Training Package for endorsement by the Australian National Training Authority, I have found students’ knowledge and skill in computer, reception and management skills to be low. Shortcuts Online Academy provides an excellent resource base to equip students with these critical skills and knowledge." |
Carol Dickman,
Carol Dickman Consulting |
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| "The more we use Shortcuts over the years the more we learn about how much more the software has to offer, and yet it's friendly user format makes it easy for all staff to learn and use without any difficulties. We consider the complete management and marketing tools Shortcuts offer as very holistic" |
| Adam Hovav, Holistic Health Centre, Australia |
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| "Shortcuts is my financial advisor, business consultant and salon manager. For someone who travels extensively for work, Shortcuts allows me to keep my finger on the pulse. For such a large business, it amazes me how Shortcuts can still personalise both their service and product to your needs. How lucky we are in Australia to have Shortcuts, a global success to call our own." |
| Lee Cohen, Reds Salon and Spa, Australia |
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| "Having used salon software systems for the past 18 years and finally introducing Shortcuts to our salons in 2004 we have been wrapped with the whole package. My definite favourite and that of my clients is the confirmation via SMS." |
| Angelo Sercia, Fratelle Hair and Makeup, Australia |
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