Building my business / How to use Shortcuts

You need a break! Here’s how you prep for it

Caitlin Adamson Dec / 11 / 2020

After the year you’ve had, gals and guys, you need to find a pool, a cocktail with a little umbrella🍹 and kick your feet up STAT! We’re all starting to feel a bit of burn-out after one of the wildest years in our lifetimes.

While you push through the last few weeks of hectic business, just start thinking of the light at the end of the tunnel.

Now, regardless of whether you’re closing your salon, spa or barbershop entirely for a week or two over the holidays, or staying open during the non-public holidays, there’s going to be a few things to do prep wise.

Let’s jump into them!

If you’re taking a well-deserved break

Heck yes! Noosa, here we comeeeee! 😎🏖️ Sometimes it can be tricky to switch off from your business entirely, but the clever cookies at Shortcuts have designed a suite of easily-accessible cloud features so you can tap into your business anytime, anywhere – even if you’re poolside with a cocktail.🍹

Cloud Appointment Book

🔥HOT TIP🔥 – By keeping online booking (and your main computer) switched on while you’re closed, clients can still make bookings for when you re-open. If you want to check-in on the appointments that are being made while you’re kicking back by the beach, the Cloud Appointment Book will be your best friend! You’ll be able to see appointments appear on your mobile device in real-time as they’re booked.

You can even control what clients are booking, and when – just make sure to configure and update your online booking settings and update your rosters before you go away.

👉Click here to watch a super quick video to learn how to configure your settings.

Cloud Reporting

Now, we know the last thing you might want to do on holidays is go through your salon’s sales, retention and reporting. But if you still have some of the team running the ship while you’re taking a much-deserved break, then Cloud Reporting will help you keep your finger on the pulse.

You’ll be able to view net sales, rebooking percentage, average customer spend and view employee KPI’s and performance metrics.

Marketing

Before you completely close for the holidays, make sure your automated marketing is up and running so you can keep the conversation rolling  with your clients even while you’re closed.

These campaigns include “time to see you again” reminders, birthday wishes🎂, and even happy holiday messages so you can continue those timely interactions with your clients.

👉Click here to learn how to get your automated marketing campaigns up and running.

You can login to the cloud and start using these features today! Click here to login. 

If you need a hand, reach out to our Helpdesk team on ☎️1300 667 374☎️ and they’ll help you get started with any of these cloud features!

Back up your computer

Now, before you close your doors for a week or two, don’t forget to back up your computer! Your computer ideally should be backed up daily, so you’ll never feel the effects of lost data if something does go wrong. But at least backing it up before you close down for the holidays will save you so much grief if something were to happen while you are away. Like flood, fire or theft – they do happen!

What lost data means is you may not have a record of bookings made since your last backup, what they were for, or who they were with. Eeek! 🙅‍♀️

Especially if a storm is brewing or you receive a fire warning, take a backup of your salon data on an external hard drive so you won’t lose a thing, even if your computer is impacted.

👉Watch this quick video on how to backup your data. 

Move your computer

If there is any chance of your salon flooding, make sure to raise your computer up high. A tabletop should be fine, but as high up as you can is always best!

If there is a chance your salon will be affected by natural disaster, like a flood or fire, you can always take your computer with you – but only if it’s safe to do so.

If you have any questions about keeping your computer and data safe in storm season, feel free to get in touch with our 24/7 Helpdesk team on 1300 667 374.

If you’re staying open

If you’re staying open (which many of you likely are after the huge impact of Covid this year) then there’s going to be less prep work for you to do.

But keep in mind that if you live in a ⛈️storm-prone region⚡ (hey there QLD🙋‍♀️) then you’ll have to take some extra steps to protect your system and data from electrical surges and sudden power outages.

In addition to daily backups and moving your computer, you’ll need to:

Unplug your computer

You may have heard that you need to turn your computer off when a storm hits, but did you know that once you’ve turned it off, you also need to unplug it from the wall? Yep, a power surge can destroy your computer and all the data on it in just one second, which is why it’s so important to disconnect it from power.

Your data is so much more valuable to your business both short and long term than just one night of missed online bookings, so if a storm is forecast, remember to take that extra step to keep your salon safe.

Keep a print-out (just in case)

Going old school is a fail-safe way to ensure the safety of your salon, spa or barbershop. If a storm is forecast and you’re worried you might lose power, it’s so easy to print out all of the essentials so you can keep your business running.

You can easily print out your day sheets to so you can keep up with your day-to-day running of the salon without descending into chaos.

Printing out your price list is another great way to prepare for when the power goes out, especially when you offer an extensive range of product and services. You can do this via the service breakdown with levels report in your Shortcuts system. This way your team can check out your clients and charge them the correct amount.

The last thing you can do for a power outage is make sure you have a cash box that can be manually opened and doesn’t rely on a computer to open it. That way you can still check out your clients and make transactions without needing to chase them up later!

And lastly, we want to wish you all a very happy and safe holidays – and here’s hoping for a better 2021!


Caitlin Adamson
Caitlin Adamson
Caitlin Adamson is a passionate creative and analytical thinker who brings her love for the written word to the marketing world. She brings her fresh outlook to the Shortcuts team and strives to create strategic and engaging collateral to help salons, spas, clinics and barbers to tackle their business endeavours with confidence.

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