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A Tale of Two CitiesPodcasts

A Tale of Two Cities

Has the world of skincare boomed in lockdown or been cast aside by customers as a luxury expense? We chat to two clinic owners, James Vivian in Melbourne, and Anna Field of The Paddington Beauty Room in Sydney to find out.
James Hanlon
September 17, 2020
Contact tracing made easy with ShortcutsBlog

Contact tracing made easy with Shortcuts

Keeping track of the clients that come through your salon or barbershop is going to continue to be an important step in the nation’s recovery from COVID-19 – regardless of what stage of restrictions your state or country may be in. Everyone is so aware of the possibility of a second wave, like we’re starting to see in Victoria, so making sure you’re on top of contact tracing in your salon, spa or barbershop is a must.
Caitlin Adamson
August 27, 2020
Contact tracing for walk-in barbershopsBlog

Contact tracing for walk-in barbershops

Suddenly barbers all over Australia and New Zealand are scrambling to figure out how the heck to keep track of the clients walking through their doors when they’ve never taken appointments before. So what can you do ASAP to safeguard your business against COVID-19 and get your contact tracing requirements up to speed?
Caitlin Adamson
August 27, 2020
Doug PasterPodcasts

Doug Paster

How did you find your way into the wild and wonderful world of hair and beauty? On this episode we're chatting to Brooklyn barber, Doug Paster to hear how a move from the high-flying world of fashion saw him become an in-demand barber to New York's influencer set.
James Hanlon
July 31, 2020
Communicate quickly and easily with these enhancementsBlog

Communicate quickly and easily with these enhancements

In this strange new age we’re living in, so many of our wonderful clients have needed to change the way they operate to ensure they are trading more safely and strongly in a coping-with-coronavirus world. From pre-appointment checks, to new cleaning and safety precautions for the team, and limits in waiting areas and appointment times – business owners are finding it hard to know where to start.
Clea Harbison
July 29, 2020
The Client RelationshipPodcasts

The Client Relationship

Has a client ever revealed something big to you while in the chair? Or said something that made you feel uncomfortable? Relationships in hair and beauty are unlike any other industry. So we set out to hear first-hand how some business owners manage them.
James Hanlon
July 15, 2020
Reconnect with your clients to revive your businessBlog

Reconnect with your clients to revive your business

We know you might be playing a bit of catch-up with the clients who are banging down your doors and calling off the hook to make an appointment with you. But it’s the clients who are silent and aren’t hassling you for an appointment that are the ones you really need to focus on. So what are some easy ways you can start to spark that connection with your clients again?
Caitlin Adamson
July 10, 2020