Building my business / Inspiration

Five minutes with Kirstie Stafford

Fleur Murphy Sep / 10 / 2015

What makes Woohoo Salon different?

We focus on customer service and provide on-trend hair, always. We also use procedures and systems to our advantage to ensure a consistent, high quality experience for our clients.

What’s it like to work at Woohoo Salon?

At Woohoo Salon, we work hard and play hard. We expect a lot from our team, and we reward accordingly.

How do you motivate the team?

Like most good salons, we have a great bonus structure and training program. We offer our staff lots of creative events, as well as technical training and personal development. This really builds team morale.

How do you fit in?

My job is to mentor and motivate, and keep everyone else moving. People come to me for advice – whether it’s career advice, life advice, or just general support, I’m there for the team.

What’s your biggest focus at the moment?

Brett and I have just welcomed baby Sloane into the world, so we are very focused on family at the moment. Knowing we can take time out and still enjoy success is very important – because we have the right systems in place, we can have our cake and eat it too.

What inspires you professionally?

Helping other people achieve their goals is the number one thing for me. I feel the happiest when I am working with positive people who are motivated to achieve.

What inspires you personally?

My family. Sunshine and sandy beaches. Happy people. People who smile always.

What are your hobbies?

I’m a great cook and I love to entertain. I’m always hosting dinner parties and having friends over. My specialties are slow cooked lamb, saganaki cheese – anything savoury.

Do you have any vices?

French cheese, French champagne. General indulgence!


Fleur Murphy
Fleur Murphy
Fleur Murphy is a strategic thinker and marketing expert with a passion for the hair and beauty industry. With her drive to build strong brands, Fleur has helped businesses across Australia achieve tangible results from their marketing activities. At Shortcuts, Fleur focuses on strategies to help salons, spas and clinics get the most out of their business technology.

Reserve with Google webinar banner
Webinar / Building my business

Reserve with Google: All you need to know

If you want to learn how to get the most out of Reserve with Google, this is the webinar for you. Join our digital marketing expert, Naomi, as she runs through the power of this nifty feature, followed by one of our education coaches as she teaches you exactly what you need to do, step by step.
May / 03 / 2019
Naomi Cribb
Read More
Is this the end of the salon front desk? Shortcuts Blog
Blog / Building my business

Is this the end of the salon front desk?

In an industry where the latest insta trends are king, it’s no surprise that things in the hair and beauty world move fast. But unlike those frosted tips that you probably regretted two weeks later, this is one change you’ll be glad you made!
Apr / 23 / 2019
James Hanlon
Read More
Removing the filter salon software blog
Blog / Building my business

Removing the filter: Managing guest expectations

The story goes like this: Your client walks in and sits down in the chair you’ve prepped for them. You make causal chit-chat as you cape them up. Then, they whip out their phone. You brace yourself as they bring up a photo they found on the ‘Gram or Pinterest and you feel your heart instantly sink.
Apr / 17 / 2019
Caitlin Adamson
Read More