Entitled, lazy, glued to their phones – millennials in the workplace get a bad rap. But how much of this criticism is justified and how much is just older generations struggling to understand the new wave of employees? Read More

Your team is a huge part of your success, but what does it take to build your very own A-Team? Whether you already have a solid team to back you up or you’re still working on finding the sweet spot, this webinar will show you the ropes to building your very own successful team, with the help of Shortcuts. Read More

“We’re a people business.” This phrase is so, so true! Your clients mean everything to your salon, spa or barber business and focusing on their experience is always top priority. But don’t forget your staff are also a huge part of your success. Read More

Building the perfect team is no easy feat. It takes a lot of blood, sweat and tears to find that sweet, sweet harmony of personalities. So what are some things to keep in mind when building and perfecting your team to help you tackle the big ’18 in style? Read More

You may want to sit down for this. The average salon loses between 10% - 25% of its client base every year. Ouch! That means, in two to three years time you could find yourself without 50% of your clientele. To combat this, the need to attract and retain new clients is greater than ever. Read More