Like it or not, online reviews can make or break your reputation.
Sometimes it feels like clients will find any excuse to complain online – so we decided to hit the streets to find out what provokes people to kiss ‘n’ tell.
We were surprised to discover that most people would actually prefer to leave good feedback, and will only leave a negative review as a last resort.
The key to taking control of your online reputation is to know how to deal with negative feedback, and to coax out positive reviews.
Watch our webinar and learn how.
Want to find out how Shortcuts can help you manage your online reputation?
We’d love to help! Fill out a few details and we’ll be in touch asap.