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Shortcuts Australia (1300 66 73 74) // NZ (0800 555 650)

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PRODUCT INFORMATION

Project Management Implementation Education Testimonials System Requirements Enterprise FAQ

Education

Training managers and staff in different regions and locations can be challenging and costly. Getting your locations up and running at minimal costs is a priority for Shortcuts. We develop customised materials for each client and offer flexible options for training including on-site training in each location, train the trainer and Enterprise @MYSPEED. As part of the implementation and rollout process, you will have an educator managing the planning and implementation of the training process.

Shortcuts Certified Training
Shortcuts takes great care in planning education for each client and ensuring that each location has complete understanding of the system. With a standardised training format Shortcuts guarantees consistency, while customising the training for your specific setup.

Enterprise Training Format

Stage One

The Basics
Service Set-up
Products Setup
Security
Reports

6-8
WEEKS

Stage Two

General Business Configuration
Employee Roster
Client Related Configuration
POS Related Configuration
Sunday Income
Stock Control
Appointment Confirmation

Stage Three

Review Stage 1 and 2
Set and Forget Marketing

Point-of-Sale Training Format

Stage One

The Basics
Security
Point of Sale
Client Management
Appointment Book
End of Day
Reports
Synchronising with head office

6-8
WEEKS

Stage Two

Review Stage 1
Employee Roster
Stock Control
Appointment Confirmation

Stage Three

Review Stage 1 and 2
Set and Forget Marketing

TraintheTrainer
Shortcuts offers a Train the Trainer option for clients who want to skill up one of their own staff to be a Shortcuts Certified Educator, who will in turn be competent to train other internal staff.

Enterprise @MYSPEED
Training staff and keeping track of their progress can prove to be challenging and time consuming. Enterprise @MYSPEED has been designed to do Shortcuts Point of Sale training for you, keeping track of employee’s progress through the lessons and reporting the results back to you at your convenience.

Shortcuts appoints a project manager to every Enterprise Client to manage the process and provide ongoing support. Find out more about the Shortcuts Salon & Spa Software Project Management.