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Shortcuts Salon Software and Spa Software
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Hairdressers sending more than half a million SMS messages a month

By: Karen Thompson // Date Posted: 12/20/2007 11:12:40 AM

With the busiest SMS messaging day of the year fast approaching, businesses are also benefiting from this, once labelled, consumer fad.

BRISBANE. 20 December 2007 Salons and spas around the world are embracing SMS messaging as a great way to optimise the performance of their salon and customer communications within Shortcuts Software.

World leaders in salon and spa software, Australian company, Shortcuts Software has been utilising SMS messaging as part of its inbuilt software marketing features since 2002 and now exceeds more than half a million SMS messages from Shortcuts users each month.

Partnering with leading SMS software provider, messagemedia, Shortcuts offers its customer base from the hair and beauty industry the facility to send SMS appointment confirmation messages to salon clients. SMS confirmations for salon appointments minimise no shows for salons and savings can easily be calculated. In addition, Shortcuts software customers can also utilise the SMS marketing features of the software, sending promotional offerings to customers in real time, in a rapid and highly effective communication manner, quickly filling blank spaces in salon appointment books.

Shortcuts CEO, Rebecca Randle said, “The growth of SMS messaging as an effective marketing tool is really exciting and steadily continues to increase. Also with the powerful development of other SMS capabilities like server based two-way messaging, SMS is now offering real bottom line benefits to businesses. For example, salons using Shortcuts software can now automatically send SMS messages confirming client appointments for the upcoming day, saving time, money and reducing no-shows.”

CEO of messagemedia, Mr Grant Rule said, “The use of SMS as a communication tool has come a long way in a short space of time. Back in 2002 when both companies began their relationship, SMS was seen by many as a consumer fad. Shortcut's decision to partner with messagemedia was a farsighted move, and the success of the service is a testament to their market-leading innovation and commitment to delivering value for customers.”

With Gartner predicting a 19.6 percent increase in SMS usage over the next year, to more than 2.3 trillion messages, the business opportunities around SMS could be considered almost unlimited.

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