Posted on 29th July 2014 by Lisa Conway
Selling has a bad reputation these days, but if a product will help a client achieve the look they’re after, is recommending it selling to them… or simply caring for them and their hair?
I often hear the argument that staff should be there to help people feel good, not to push them to buy product, but in reality the two are so closely related that you can’t do one without the other.
Nobody wants to be sold to, but we do all love to be looked after and pampered, and your clients come to you expecting this.
Posted on 23rd July 2014 by Fleur Murphy
Meet the avant-garde supergeek from Tasmania whose talent is starting to draw some serious attention.
Posted on 2nd July 2014 by Fleur Murphy
Does it feel like filling out your client cards is a waste of time and energy? Think again!
Your database is a digital treasure trove of information about your clients – even the most basic personal details can reveal valuable insights about what makes them tick, and what could encourage them to spend more.
Read on to discover the top four essential details you should collect, so that you can use your data to grow your business.