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How to Get Your Team Talking About Promotions

Posted on 16th September 2013 by Valorie Reavis

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You’ve seen enough elections to know that one voice is not powerful enough to win anything. However, when you have many voices, the volume goes up and your message is heard. The success of your salon promotions is similar – so how do you make that happen?

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Cashing in on festive promotions

Posted on 2nd September 2013 by Madeline Maguire

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Believe it or not the festive season is just around the corner, and its time to start planning your promotional strategy. But before you start rolling out the same plan as last year, remember not all promotions are created equal. Here we show you how to make the most out of the holiday rush.

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Why people hate calling

Posted on 23rd August 2013 by Eric Perera

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Communicating with clients comes down to speaking their language, and increasingly that doesn't involve a phone call. These days, is calling your clients a way to keep things personal, or is it just plain intrusive?

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Promote Client Loyalty with Gift Cards

Posted on 14th March 2013 by Madeline Maguire

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You know gift cards are a great way to attract new clients, but are you using them to keep the ones you already have? As well as delivering great service, ensuring your clients feel valued will have a dramatic impact on loyalty, and in turn your bottom line.

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Getting your stylists to promote online booking

Posted on 20th February 2013 by Debbie Miller

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The benefits of booking online for the client and the salon are evident. They save time and can book whenever (and wherever) is convenient and you free up your front desk to focus on the clients at hand and selling more retail products.

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