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Rebooking tips from the top

Posted on 18th February 2015 by Madeline Maguire

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You know rebookings are important, but that doesn’t mean it’s an easy process. That’s why we’ve enlisted some of our most successful rebookers to help you out.

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Your front desk superstar

Posted on 3rd February 2015 by Paul Rose

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I’m the hostess with the mostest, the front-of-house superstar whom everyone relies on to keep the wheels of the business turning. I run the reception desk like a well-oiled machine, and am always conscious that this is where the client experience begins...

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Why Instant Feedback Will Save Your Online Brand

Posted on 21st January 2015 by Madeline Maguire

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You’ve heard the horror stories before, and you may have fallen victim to this yourself. An unhappy client leaves the salon angry, and goes home to tell the world about it on every reviews site they find. Suddenly that review seems to pop up everywhere online, sending the wrong message about your brand to prospective clients.

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Brooke’s top five Fusion features

Posted on 7th January 2015 by Fleur Murphy

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There’s been a certain buzz about the Shortcuts office this week – and it’s not just the thrill of being back at work after the festive season that has the team excited.

The release of Shortcuts Fusion is gaining momentum, as more and more businesses take advantage of the amazing features this new version has to offer.

We took some time out to chat with Brooke, our Evolution Specialist, and discovered what the hype is all about.

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Should you be exposing yourself more?

Posted on 5th November 2014 by Paul Rose

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When it comes to your business – of course you should! The best way to attract new clients is to expose yourself as much as you can – and the mylocalsalon booking directory is the ideal way to do it. Designed to work hand-in-hand with Shortcuts' online booking technology, mylocalsalon gives you the power to let new clients find you and book appointments in real-time.

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