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Online mistakes you might not know you’re making

Posted on 9th July 2015 by Paul Rose

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Creating a great online presence might not be at the top of your to-do list, but perhaps it should be. It's easier than you think – as long as you avoid these common mistakes.

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Rebooking tips from the top

Posted on 18th February 2015 by Madeline Maguire

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You know rebookings are important, but that doesn’t mean it’s an easy process. That’s why we’ve enlisted some of our most successful rebookers to help you out.

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Converting web traffic to sales

Posted on 3rd April 2014 by Fleur Murphy

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You know your potential clients are searching for your services online, but do you know what drives them to choose you over your competitor around the corner?

Being found online is only half the battle – you also need to get people through the door. Here are our top tips for converting web traffic into new customers for your business.

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Why people hate calling

Posted on 23rd August 2013 by Eric Perera

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Communicating with clients comes down to speaking their language, and increasingly that doesn't involve a phone call. These days, is calling your clients a way to keep things personal, or is it just plain intrusive?

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Getting your stylists to promote online booking

Posted on 20th February 2013 by Debbie Miller

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The benefits of booking online for the client and the salon are evident. They save time and can book whenever (and wherever) is convenient and you free up your front desk to focus on the clients at hand and selling more retail products.

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Promoting Online Booking to Clients

Posted on 6th February 2013 by Madeline Maguire

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You’ve launched your new online booking platform, and you know how great it is, but how do you get your clients to actually start using it?

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