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Loyalty

Improve client retention in 5 simple steps

Posted on 18th June 2015 by Fleur Murphy

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Coaxing back clients time and again is one of the key factors that drives the success of your business. 

Often, it doesn’t matter how good your offering is: the right vibe in-salon is essential. You’ll need to create a welcoming atmosphere while providing a sense of exclusivity that your clients can’t resist.

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Keeping the flame alive with clients

Posted on 3rd February 2014 by Madeline Maguire

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These days, if you aren't actively romancing your customers, you can be sure that somebody else is! When you've got a business to run, how can you help to keep the spark alive with your clients, without running yourself into the ground?

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Loyalty and retail sales: The best kept secret in the industry

Posted on 23rd October 2013 by Debbie Miller

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Hate it when your clients buy professional beauty products from the drugstore down the street instead of your salon? Here's the easiest way to protect your business, and your future revenue, from this unfortunate trend known as diversion.

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Loyalty: Why you need clients that love you

Posted on 4th October 2013 by Madeline Maguire

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Like any successful relationship, the one you have with your clients needs attention and love if you want it to prosper. In timing with the upcoming release of our new Loyalty feature, find out what loyalty means to your business.

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Promote Client Loyalty with Gift Cards

Posted on 14th March 2013 by Madeline Maguire

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You know gift cards are a great way to attract new clients, but are you using them to keep the ones you already have? As well as delivering great service, ensuring your clients feel valued will have a dramatic impact on loyalty, and in turn your bottom line.

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